Terms & Conditions 2018-10-17T15:47:40+00:00

Terms and Conditions


Definitions

The Client, you, your: The company or individual requesting the services of Darrobric.
Darrobric, us, we, our: The employees or third party suppliers of Darrobric.

Darrobric is owned by Darren Riches


General

Darrobric will carry out work for The Client once the brief has been agreed.

Any additions to the brief will be carried out at the discretion of Darrobric; we reserve the right to charge an additional amount for any changes to the brief resulting in extra work.

On-going or ad hoc work for existing clients may not be subject to a brief but the terms and conditions still apply.


Payment Information

A deposit may be required from a new client before any work is carried out. All deposits are non-refundable.
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The website, graphics and any programming code remain the property of Darrobric until all outstanding accounts are paid in full. Darrobric reserves the right to delay the publishing or provision of any design, files, hosting or service until accounts are paid in full.

It is Darrobric’s policy that any outstanding payments for work carried out by Darrobric are required to be paid in full within 14 days of receipt of our invoice, or the completion of the website build, whichever is sooner.

If a project is put on hold by The Client for more than 2 months since any work has been carried out, we reserve the right to invoice for the amount of work that has been completed up to this stage.

If a project has been running for more than 6 months, regardless of continued progress, we reserve the right to invoice for the amount of work that has been completed up to this stage.

If The Client wished to cancel a project during the build stage, then they shall be required to pay for any work carried out so far.


Website Copyright

Darrobric reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate website hosting which is provided by us should a copyright infringement arise.

Darrobric will not be responsible for the information contained on The Client’s website. This includes all type of information such as images, logos, videos, animations, sounds, text and other files. The customer is responsible for the legality of the information on the website.


Website Domain Names

If a domain name is required this can be registered by Darrobric. Although the domain names are registered to Darrobric, The Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Darrobric will do this within a reasonable time.

It is the responsibility of The Client to renew their domain names when due. If a domain name expires, Darrobric cannot be held liable for this. However, Darrobric will make reasonable effort to contact The Client regarding any upcoming domain name renewals.

Renewal costs relating to website domain names must be paid prior to the expiration date. If the fees remain unpaid at the time of expiration, we reserve the right to let the website domain name expire.


Website Hosting

This service is provided via a reputable third party supplier (UK2); however, no guarantees can be made as to the availability or interruption of this service by Darrobric. Darrobric cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

All our hosting plans are subject to a fair usage policy. Our fair usage policy is 10000 MB of monthly bandwidth transfer; this includes TTP, FTP, SMTP, and POP3 traffic. We will advise you before proceeding with your project if we think a larger hosting account is required based on the current or predicted usage data you supply us.

If the fair usage policy is exceeded The Client’s hosting account may be suspended. In such an event, we will aim to contact The Client before this limit is reached to discuss increasing the monthly bandwidth transfer limit for an additional cost, or alternatively, we will advise on other possible hosting options.

Renewal costs relating to website hosting must be paid prior to the expiration date. If the fees remain unpaid at the time of expiration, we reserve the right to immediately suspend this service.

Click here to read the Terms and Conditions for the Usage Policy for hosting accounts with UK2.


Website Hosting – Email Accounts

All email accounts which we provide through our Web Hosting are limited to 1 GB of storage on the server and it is The Client’s responsibility to remove unwanted emails to keep within this quota.

This service is provided via a reputable third-party supplier (UK2); however, no guarantees can be made as to the availability or interruption of this service by Darrobric. Darrobric cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

Click here to read the Terms and Conditions for the Usage Policy for hosting accounts with UK2.


Website Compatibility

Darrobric will endeavour to ensure that all websites at the time of launch will function correctly when viewed with the current and latest versions of the following software: Microsoft Edge, Mozilla Firefox, Google Chrome (PC), Apple Safari (Mac), Apple Safari (iOS), Google Chrome (Android) and to a functional level where possible with older versions.


Website Functionality

Whilst every endeavour will be made to ensure that all website coding, scripts, databases and software are free of errors; Darrobric cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.


Website Security

Darrobric cannot be held responsible for any future website security problems caused by malicious software, bug exploits, spyware, viruses and website hacking. It is highly unlikely that these will affect your website, and Darrobric will endeavour to protect it from this as much as we can during its creation, but after the website is handed over we cannot be held responsible for problems caused by the illegal activity or actions of others.


Open Source

Websites which are built on Open Source software platforms (with and without plugins), such as WordPress, may need security updates in the future to remain secure or to function properly. These security updates are the responsibility of The Client. If an update is required, please contact Darrobric where we can quote you for the required update(s).


Website Longevity

We endeavour to make each website as future proof as possible but due to the fast changing technologies, we cannot offer any guarantees to a website’s lifespan.


Website Data Backup

The Client is responsible for undertaking any data backups including website content, databases, web files or other digital material unless otherwise agreed. If you do not know how to perform any of these tasks please contact us.


Checking Content

We endeavour to type all text correctly onto websites and onto artwork, but it is the responsibly of The Client to check there are no typos or errors before the website is made live or before any artwork is printed.


Website Stock Photography, Images and Illustrations

Certain stock photography images provided by Darrobric may have been purchased under licence from stock image suppliers. These images are generally only licensed for use on a website. The licence may not permit them to be used in publicity material. The Client is legally responsible for ensuring that this does not happen. If you wish to use any images from the site for other purposes please contact us for clarification.

The Client is wholly responsible if it has been agreed between Darrobric and The Client to source stock photography images from free stock photography websites.


Search Engine Optimisation (SEO)

Search Engines, particular Google have proprietary algorithms and techniques which affect how search results are ordered for a given search. The algorithms and techniques change periodically with a consequent change in ordering. Darrobric tracks these changes in order to minimize a drop in position. 

Darrobric must thoroughly stress that there is no guarantee for our services. We cannot say exactly what ranking your website will have or how much traffic this will bring. Marketing online is unpredictable and as a result, we cannot calculate or even estimate the amount of increased traffic that will occur as a result of our optimisation services.


Your Privacy 

We do not share or sell any of your details with third party companies.


And Finally

By agreeing to commission a project from Darrobric you are indicating full acceptance of the above-mentioned terms and conditions.

Darrobric reserves the right to change or modify any of these terms or conditions at any time, without prior notice.

Should clarification of any of the above be required please contact us.


Note: This page was created on 1st January 2011. 

There have been 5 edits in total.

  • Edit 1 – 1st August 2012 – Updated ‘Payment Terms’ section – Payment terms changed from 30 days to 14 days.
  • Edit 2 – 6th December 2013 – Created ‘Search Engine Optimisation (SEO)’ section.
  • Edit 3 – 19th November 2014 – Created ‘Website Longevity’ section.
  • Edit 4 – 19th November 2014 – Updated ‘Payment Terms’ Longevity’ section – Added terms if a project is put on hold for more than 3 months or runs for longer than 12 months.
  • Edit 5 – 12th October 2018 – Updated the ‘Fair Usage Policy’ link.